Webex Connect previously shipped a separate Voice Flow Builder for building interactive voice response flows; that separate builder has been deprecated in favour of using voice nodes inside the single Flow Builder that also builds digital-channel flows.

fact · verified 2026-09-04

Voice Flow Builder (Deprecated): We used to offer a separate voice flow builder for creating Interactive Voice Response (IVR) flows.
Vendor
Cisco
Product
Webex Connect
Subsystem
Webex Connect digital flow orchestration
Deployment
webex-connect
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: claim wxcc-cd-voice-flow-builder-deprecated. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-voice-flow-builder-deprecated

BibTeX

@misc{warmtransfer-claim-wxcc-cd-voice-flow-builder-deprecated,
  title  = {Webex Connect digital channel flow orchestration: claim wxcc-cd-voice-flow-builder-deprecated},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-cd-voice-flow-builder-deprecated},
  note   = {Claim wxcc-cd-voice-flow-builder-deprecated, verified 2026-09-04}
}

Read this claim in context