Claim record · Webex Connect digital channel flow orchestration
Because the Contact Center Enterprise node set has no queueing node while the cloud set has 1, queueing and skill selection for a Contact Center Enterprise digital task are performed by Contact Center Enterprise's own skill groups and precision queues rather than inside the Webex Connect flow.
inference · verified 2026-09-04
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Webex Connect digital flow orchestration
- Deployment
- contact-center-enterprise
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- inference
- Confidence
- 0.60
- Verified
- 2026-09-04
Sources
- Cisco Unified Contact Center Enterprise Features Guide Release 15.0(1) - Digital Channels Integration Using Webex Connect — Cisco Systems, Inc. (cisco.com) · tier 2 current vendor documentation · Table of disposition codes
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: claim wxcc-cd-cce-keeps-queueing-in-its-own-router. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-cce-keeps-queueing-in-its-own-router
BibTeX
@misc{warmtransfer-claim-wxcc-cd-cce-keeps-queueing-in-its-own-router,
title = {Webex Connect digital channel flow orchestration: claim wxcc-cd-cce-keeps-queueing-in-its-own-router},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cd-cce-keeps-queueing-in-its-own-router},
note = {Claim wxcc-cd-cce-keeps-queueing-in-its-own-router, verified 2026-09-04}
}