Source note · Webex Connect digital channel flow orchestration
On Contact Center Enterprise, Cisco's PCI and anti-malware scanning service enforces a per-file attachment size cap of 25 MB or less, over and above any per-channel size restriction, and a larger file is not delivered to the agent.
Checked 2026-09-04
Cisco's PCI and anti-malware scanning service enforces file attachment size per file to be 25 MB or less, over and above the size restrictions imposed per channel.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Webex Connect digital flow orchestration
- Deployment
- contact-center-enterprise
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Cisco Unified Contact Center Enterprise Features Guide Release 15.0(1) - Digital Channels Integration Using Webex Connect — Cisco Systems, Inc. (cisco.com) · tier 2 current vendor documentation · Channel-specific Prerequisites, note; Anti-Malware Scan for Attachments
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: source note wxcc-cd-cce-attachment-cap-25-mb. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-cce-attachment-cap-25-mb
BibTeX
@misc{warmtransfer-claim-wxcc-cd-cce-attachment-cap-25-mb,
title = {Webex Connect digital channel flow orchestration: source note wxcc-cd-cce-attachment-cap-25-mb},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cd-cce-attachment-cap-25-mb},
note = {Source note wxcc-cd-cce-attachment-cap-25-mb, checked 2026-09-04}
}