Source note · Setting up callbacks in Webex Contact Center
In that template a Collect Digits activity collects a 10-digit number ended with the pound key and a Set Variable activity stores it in callbackNumberEntered.
Checked 2026-09-30
this activity collects their 10-digit number followed by the pound sign
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow templates
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- WebexSamples/webex-contact-center-flows — WebexSamples · tier 3 vendor-maintained repositories · subflow-callback-template/README, Collect Digits and Set Variable
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-template-collect-digits. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-template-collect-digits
BibTeX
@misc{warmtransfer-claim-wxcc-callback-setup-template-collect-digits,
title = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-template-collect-digits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-template-collect-digits},
note = {Source note wxcc-callback-setup-template-collect-digits, checked 2026-09-30}
}