Source note · Setting up callbacks in Webex Contact Center
The June 29 2026 admin release note announces that administrators can enable or disable Scheduled, Personal and Campaign callbacks, and that campaign callbacks go to the same queue and campaign as the original outbound call.
Checked 2026-09-30
Administrators will have the ability to enable or disable Scheduled, Personal, and Campaign callbacks
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Release notes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-06-29 onward
- Checked
- 2026-09-30
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · entry June 29 2026, Scheduled Callback for Outbound Campaigns
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-campaign-callback-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-campaign-callback-toggle
BibTeX
@misc{warmtransfer-claim-wxcc-callback-setup-campaign-callback-toggle,
title = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-campaign-callback-toggle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-campaign-callback-toggle},
note = {Source note wxcc-callback-setup-campaign-callback-toggle, checked 2026-09-30}
}