The 29 June 2026 release note says administrators can enable or disable Scheduled, Personal and Campaign callbacks through desktop profile settings.

disputed · Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop profiles
Deployment
multi-tenant
Region
not restricted
Release range
announced 2026-06-29
Status
disputed
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Webex Contact Center callbacks: source note wxcc-callback-profile-per-type-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-profile-per-type-toggle

BibTeX

@misc{warmtransfer-claim-wxcc-callback-profile-per-type-toggle,
  title  = {Webex Contact Center callbacks: source note wxcc-callback-profile-per-type-toggle},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-callback-profile-per-type-toggle},
  note   = {Source note wxcc-callback-profile-per-type-toggle, checked 2026-09-25}
}

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