Calls are routed into Webex Contact Center using Webex Calling PSTN services, and that service can route calls to a contact centre even without a Webex Calling subscription.

Checked 2026-09-16

Calls are routed into Webex Contact center using Webex Calling PSTN services.
Vendor
Cisco
Product
Webex Contact Center with Webex Calling
Subsystem
call ingress
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note wxcc-call-calls-routed-via-wxc-pstn. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-call-calls-routed-via-wxc-pstn

BibTeX

@misc{warmtransfer-claim-wxcc-call-calls-routed-via-wxc-pstn,
  title  = {Webex Calling with Webex Contact Center: source note wxcc-call-calls-routed-via-wxc-pstn},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-call-calls-routed-via-wxc-pstn},
  note   = {Source note wxcc-call-calls-routed-via-wxc-pstn, checked 2026-09-16}
}

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