Source note · Setting up bring-your-own PSTN for Webex Contact Center
Before setting up voice channels, an administrator needs valid Contact Center Standard or Premium agent subscriptions, plus a Calling subscription for agents who use Webex devices or the Webex App, checked under Account > Subscriptions.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Prerequisites
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Prerequisites > subscription verification
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-prereq-subscriptions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-prereq-subscriptions
BibTeX
@misc{warmtransfer-claim-wxcc-byo-pstn-setup-prereq-subscriptions,
title = {Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-prereq-subscriptions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-prereq-subscriptions},
note = {Source note wxcc-byo-pstn-setup-prereq-subscriptions, checked 2026-09-30}
}