Source note · Setting up bring-your-own PSTN for Webex Contact Center
Webex Contact Center does not provide transcoding or media termination point services for calls using unsupported codecs.
Checked 2026-09-30
Webex Contact Center does not provide transcoding, or media termination point services for calls using unsupported codecs
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Media
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Technical requirements > codec transcoding
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-no-transcoding. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-no-transcoding
BibTeX
@misc{warmtransfer-claim-wxcc-byo-pstn-setup-no-transcoding,
title = {Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-no-transcoding},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-no-transcoding},
note = {Source note wxcc-byo-pstn-setup-no-transcoding, checked 2026-09-30}
}