Source note · Setting up bring-your-own PSTN for Webex Contact Center
Calls reach Webex Contact Center through Webex Calling PSTN services, which do not require a Webex Calling subscription, and all new Webex Contact Center subscriptions include Webex Calling PSTN services.
Checked 2026-09-30
This service allows you to route calls to your contact center without a Webex Calling subscription.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Architecture
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center Architecture — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · PSTN connectivity section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-no-calling-subscription. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-no-calling-subscription
BibTeX
@misc{warmtransfer-claim-wxcc-byo-pstn-setup-no-calling-subscription,
title = {Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-no-calling-subscription},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-no-calling-subscription},
note = {Source note wxcc-byo-pstn-setup-no-calling-subscription, checked 2026-09-30}
}