Source note · Setting up bring-your-own PSTN for Webex Contact Center
An inbound entry point is created in Control Hub under Services > Contact Center > Customer Experience > Channels > Create Channel with channel type Inbound Telephony, a routing flow, time zone and service level threshold.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Entry points
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Number assignment to contact center > configuring entry points
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-ep-create-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-ep-create-path
BibTeX
@misc{warmtransfer-claim-wxcc-byo-pstn-setup-ep-create-path,
title = {Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-ep-create-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-ep-create-path},
note = {Source note wxcc-byo-pstn-setup-ep-create-path, checked 2026-09-30}
}