For en-US the Cisco TTS voice table lists en-US-Daniel (male) and en-US-Maria (female), with the female voice marked as the default.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
text-to-speech
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-tts-en-us-voices. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-tts-en-us-voices

BibTeX

@misc{warmtransfer-claim-wxcc-audio-prompts-setup-tts-en-us-voices,
  title  = {Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-tts-en-us-voices},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-tts-en-us-voices},
  note   = {Source note wxcc-audio-prompts-setup-tts-en-us-voices, checked 2026-09-30}
}

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