The tech note verifies language and voice configuration by placing a call into the flow and listening for the expected language and voice name.
Checked 2026-09-30
Place a call into the subflow to make sure the right language & voicename is being heard.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- testing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-12-26
- Checked
- 2026-09-30
Sources
- Configure Different Supported Languages and Voice Names with Native Text-To-Speech inside WxCC SubFlow — Cisco (TAC tech note) · tier 2 current vendor documentation · Verify section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-test-call-verify. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-test-call-verify
BibTeX
@misc{warmtransfer-claim-wxcc-audio-prompts-setup-test-call-verify,
title = {Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-test-call-verify},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-test-call-verify},
note = {Source note wxcc-audio-prompts-setup-test-call-verify, checked 2026-09-30}
}