To register the AMB app for contact center use, go to Assets > Apps in Webex Connect, choose Apple Messages for Business as the App Type and select the channel. On the Manage App page click Register to Webex Engage, choose the Webex Connect service and click Register. The page then shows 'Asset registered successfully.'
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- assets
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Apple Messages for Business - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · section: Registering on Webex Engage, steps 1-6
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-register-to-webex-engage. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-register-to-webex-engage
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-register-to-webex-engage,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-register-to-webex-engage},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-register-to-webex-engage},
note = {Source note wxcc-apple-messages-setup-register-to-webex-engage, checked 2026-10-02}
}