A multimedia profile covers voice, chat, email and social. A Blended profile allows 0 to 5 simultaneous social contacts, and Blended Real-time allows 0 to 10.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- multimedia profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Create and manage multimedia profiles — Cisco · tier 2 current vendor documentation · sections: media types; Blended / Blended Real-time
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-mmp-social-capacity. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-mmp-social-capacity
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-mmp-social-capacity,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-mmp-social-capacity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-mmp-social-capacity},
note = {Source note wxcc-apple-messages-setup-mmp-social-capacity, checked 2026-10-02}
}