A Messages for Business conversation can be opened with the URL https://bcrw.apple.com/urn:biz:<business-id>. It can be used as a website button link, in email, or as an app button action.
Checked 2026-10-02
- Vendor
- Apple
- Product
- Apple Messages for Business
- Subsystem
- entry points
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Apple Messages for Business: Message with your customer — Apple · tier 2 current vendor documentation · section: Messages URL Format
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-messages-url-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-messages-url-format
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-messages-url-format,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-messages-url-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-messages-url-format},
note = {Source note wxcc-apple-messages-setup-messages-url-format, checked 2026-10-02}
}