AMB authentication is optional. The OAuth authorization endpoint, token endpoint and client ID go into Apple Business Register, and the OAuth client secret goes into the Webex Connect Manage App section.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- authentication
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Apple Messages for Business - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · section: Apple Authentication Configuration (Optional) > Prerequisites
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-authentication-optional. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-authentication-optional
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-authentication-optional,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-authentication-optional},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-authentication-optional},
note = {Source note wxcc-apple-messages-setup-authentication-optional, checked 2026-10-02}
}