Source note · Getting started with the Webex Contact Center APIs
Service apps and integrations both use OAuth 2.0, but a service app gets its access token differently: an administrator approves it rather than a user completing a browser sign-in.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- service-apps
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2025-04 onward
- Checked
- 2026-09-30
Sources
- Introducing Service Apps for Webex Contact Center — Cisco Webex for Developers · tier 2 current vendor documentation · section comparing service apps and integrations
Cite this note
APA
WarmTransfer. (2026, September 30). Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-service-app-token-differs. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-service-app-token-differs
BibTeX
@misc{warmtransfer-claim-wxcc-api-integration-setup-service-app-token-differs,
title = {Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-service-app-token-differs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-service-app-token-differs},
note = {Source note wxcc-api-integration-setup-service-app-token-differs, checked 2026-09-30}
}