A Contact Center service app requests data for users across the whole organization and, unlike a user-authorized integration, does not break when the authorizing user leaves or changes password.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
service-apps
Deployment
multi-tenant
Region
not restricted
Release range
2025-04 onward
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-service-app-org-wide. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-service-app-org-wide

BibTeX

@misc{warmtransfer-claim-wxcc-api-integration-setup-service-app-org-wide,
  title  = {Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-service-app-org-wide},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-service-app-org-wide},
  note   = {Source note wxcc-api-integration-setup-service-app-org-wide, checked 2026-09-30}
}

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