Source note · Troubleshooting Webex Contact Center API errors
When a WxCC subscription stops delivering, the first checks are whether the destination URL still answers deliveries with a 2xx and whether the subscription still exists and is enabled, because the Webex platform disables webhooks after repeated failures and WxCC may behave similarly.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- subscriptions and webhooks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Webex Webhook Actions - LTRCOL-2574 - Cisco Live — Cisco Live · tier 3 vendor-maintained repositories · Step 1 - Remove and Add Webhooks, read alongside the Subscriptions API section of webex-dev-blog-wxcc-apis-capture
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-subscription-stop-check-infer. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-subscription-stop-check-infer
BibTeX
@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-subscription-stop-check-infer,
title = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-subscription-stop-check-infer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-subscription-stop-check-infer},
note = {Source note wxcc-api-errors-troubleshooting-subscription-stop-check-infer, checked 2026-10-02}
}