A Cisco Live WxCC lab identifies rest.wxcc-us1.cisco.com/aws/api/{record-type} as the legacy V1.0 endpoint, distinct from the newer api.wxcc-us1.cisco.com APIs.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
API base URL
Deployment
multi-tenant
Region
us1
Release range
undated lab
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-legacy-rest-aws-endpoint. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-legacy-rest-aws-endpoint

BibTeX

@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-legacy-rest-aws-endpoint,
  title  = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-legacy-rest-aws-endpoint},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-legacy-rest-aws-endpoint},
  note   = {Source note wxcc-api-errors-troubleshooting-legacy-rest-aws-endpoint, checked 2026-10-02}
}

Read in context