Source note · Troubleshooting Webex Contact Center API errors
An undated Cisco Live Webex Contact Center API lab states that the access token is valid for 12 hours and the refresh token for 60 days by default, which conflicts with the 14-day and 90-day lifetimes in Cisco's 2024 developer blog.
disputed · Checked 2026-10-02
By Default, the access_token is valid for 12 hours and the refresh token is valid for 60 days
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- OAuth authentication
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- undated lab; likely developer.webex-cx.com era
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Lab 8: Webex Contact Center APIs (TECCCT-3001 lab guide) — Cisco Live Labs (GitHub Pages) · tier 3 vendor-maintained repositories · token handling section of Lab 8
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-lab-token-12h-60d. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-lab-token-12h-60d
BibTeX
@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-lab-token-12h-60d,
title = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-lab-token-12h-60d},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-lab-token-12h-60d},
note = {Source note wxcc-api-errors-troubleshooting-lab-token-12h-60d, checked 2026-10-02}
}