Source note · Troubleshooting Webex Contact Center API errors
An independent WxCC API primer states access tokens last 12-14 days and refresh tokens 60-72 days, which conflicts with Cisco's stated 90-day refresh token.
disputed · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- OAuth authentication
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as published 2024-03-27
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Webex Contact Center API Primer — CX Hacks (Prasanna Arjunan) · tier 5 independent technical research · token section of the primer
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-cxhacks-refresh-60-72d. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-cxhacks-refresh-60-72d
BibTeX
@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-cxhacks-refresh-60-72d,
title = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-cxhacks-refresh-60-72d},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-cxhacks-refresh-60-72d},
note = {Source note wxcc-api-errors-troubleshooting-cxhacks-refresh-60-72d, checked 2026-10-02}
}