Analyzer visualizations are built on one of four record types: Customer Session Record, Customer Activity Record, Agent Session Record or Agent Activity Record.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center Analyzer
- Subsystem
- record types
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center Analyzer User Guide — Cisco Systems · tier 2 current vendor documentation · Access Control section, table of record types and applied entity restrictions
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Analyzer report in Webex Contact Center: source note wxcc-analyzer-custom-report-setup-four-record-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-analyzer-custom-report-setup-four-record-types
BibTeX
@misc{warmtransfer-claim-wxcc-analyzer-custom-report-setup-four-record-types,
title = {Building a custom Analyzer report in Webex Contact Center: source note wxcc-analyzer-custom-report-setup-four-record-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-analyzer-custom-report-setup-four-record-types},
note = {Source note wxcc-analyzer-custom-report-setup-four-record-types, checked 2026-09-30}
}