A Customer Activity Record represents one atomic step in the customer workflow.

Checked 2026-09-30

Customer Activity Record (CAR) - It represents an atomic step in the customer workflow.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
reporting data model
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building a custom Analyzer report in Webex Contact Center: source note wxcc-analyzer-custom-report-setup-car-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-analyzer-custom-report-setup-car-definition

BibTeX

@misc{warmtransfer-claim-wxcc-analyzer-custom-report-setup-car-definition,
  title  = {Building a custom Analyzer report in Webex Contact Center: source note wxcc-analyzer-custom-report-setup-car-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-analyzer-custom-report-setup-car-definition},
  note   = {Source note wxcc-analyzer-custom-report-setup-car-definition, checked 2026-09-30}
}

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