Claim record · Webex Contact Center AI agent assist and virtual agents
Cisco offers a combined AI Assistant + AI Quality Management bundle with 2 consumption options per bundle unit: 1500 minutes / 1000 digital sessions split across both workloads, or 2500 minutes / 1600 digital sessions concentrated in a single workload.
fact · verified 2026-09-04
1500 minutes / 1000 digital sessions of both workloads 2500 minutes / 1600 digital sessions of a single workload
- Vendor
- Cisco
- Product
- Cisco Collaboration Flex 3.0 Contact Center
- Subsystem
- Cisco AI Assistant and Contact Center AI
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Bundle Option section
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center AI agent assist and virtual agents: claim wxcc-ai-bundle-two-consumption-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-bundle-two-consumption-options
BibTeX
@misc{warmtransfer-claim-wxcc-ai-bundle-two-consumption-options,
title = {Webex Contact Center AI agent assist and virtual agents: claim wxcc-ai-bundle-two-consumption-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-bundle-two-consumption-options},
note = {Claim wxcc-ai-bundle-two-consumption-options, verified 2026-09-04}
}