The media streaming and real-time transcript articles tell administrators to place the Start Media Stream activity (behind a Condition) after the AgentAnswered event in the event flow canvas.
disputed · Checked 2026-10-02
In the event flow canvas, drag and drop the Condition activity after the AgentAnswered event.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- flow-designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as printed 2025-09 to 2025-11
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Enabling media streaming for specific queues — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Procedure step (drag and drop the Condition activity after the AgentAnswered event)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-stream-after-agentanswered. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-stream-after-agentanswered
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-stream-after-agentanswered,
title = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-stream-after-agentanswered},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-stream-after-agentanswered},
note = {Source note wxcc-ai-assistant-troubleshooting-stream-after-agentanswered, checked 2026-10-02}
}