The real-time transcripts article lists Flex 3.0 as a prerequisite alongside the A-FLEX-AI-ASST add-on.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as printed 2025-11-13
- Checked
- 2026-10-02
Sources
- Enable real-time transcripts for agents — Cisco · tier 2 current vendor documentation · Prerequisites section
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-rt-transcript-flex3. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-rt-transcript-flex3
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-rt-transcript-flex3,
title = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-rt-transcript-flex3},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-rt-transcript-flex3},
note = {Source note wxcc-ai-assistant-troubleshooting-rt-transcript-flex3, checked 2026-10-02}
}