The agent release notes date dropped call summaries and mid-call transfer summaries to an entry of 2025-02-11.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- ai-summaries
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2025-02-11 onward
- Checked
- 2026-10-02
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · Entry dated February 11, 2025 (AI-generated call summaries)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-drop-summary-feb-2025. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-drop-summary-feb-2025
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-drop-summary-feb-2025,
title = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-drop-summary-feb-2025},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-drop-summary-feb-2025},
note = {Source note wxcc-ai-assistant-troubleshooting-drop-summary-feb-2025, checked 2026-10-02}
}