The Post-Call and Mid-Call Summary KPIs report counts interactions with and without AI-generated summaries, which lets an administrator see whether summaries are being generated at all.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- analyzer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as printed 2026-05-14
- Checked
- 2026-10-02
Sources
- AI Assistant reports in Analyzer — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Post-Call and Mid-Call Summary KPIs section
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-analyzer-with-without. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-analyzer-with-without
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-analyzer-with-without,
title = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-analyzer-with-without},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-analyzer-with-without},
note = {Source note wxcc-ai-assistant-troubleshooting-analyzer-with-without, checked 2026-10-02}
}