AI Assistant in Webex Contact Center uses Azure OpenAI, processed in N. Virginia and N. California for the US, London for the UK, Frankfurt for the EU and Mumbai for India.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Data residency
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Data Security, Privacy, and Residency in Webex Contact Center — Cisco · tier 2 current vendor documentation · Table: Data Residency for AI Assistant in Webex Contact Center
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex AI Assistant for Webex Contact Center agents: source note wxcc-ai-assistant-setup-data-azure-local-regions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-setup-data-azure-local-regions
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-setup-data-azure-local-regions,
title = {Setting up Webex AI Assistant for Webex Contact Center agents: source note wxcc-ai-assistant-setup-data-azure-local-regions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-setup-data-azure-local-regions},
note = {Source note wxcc-ai-assistant-setup-data-azure-local-regions, checked 2026-10-01}
}