Cisco's Webex Contact Center 1.0 datasheet describes the Standard Agent licence as essential functionality for voice-only contact centers.

Checked 2026-09-30

Standard Agent provides essential functionality to voice-only call centers
Vendor
Cisco
Product
Webex Contact Center
Subsystem
licensing
Deployment
multi-tenant
Region
not restricted
Release range
as of 2021-11-16
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-standard-voice-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-standard-voice-only

BibTeX

@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-standard-voice-only,
  title  = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-standard-voice-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-standard-voice-only},
  note   = {Source note wxcc-agent-onboarding-setup-standard-voice-only, checked 2026-09-30}
}

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