Source note · Onboarding agents in Webex Contact Center
A user holds a single contact center licence; the same user cannot hold both Standard Agent and Premium Agent licences at once.
Checked 2026-09-30
a user requires a single contact center license
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-09-08
- Checked
- 2026-09-30
Sources
- Ways to Add Users for Webex Contact Center — Cisco · tier 2 current vendor documentation · Key constraints / CSV section
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-single-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-single-license
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-single-license,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-single-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-single-license},
note = {Source note wxcc-agent-onboarding-setup-single-license, checked 2026-09-30}
}