Source note · Onboarding agents in Webex Contact Center
When adding a user for Webex Contact Center, the administrator chooses one contact center licence type: Standard Agent, Premium Agent, or Premium Agent - Supervisor Role.
Checked 2026-09-30
Standard Agent: Choose this license type to provide standard agent features to the user.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-09-08
- Checked
- 2026-09-30
Sources
- Ways to Add Users for Webex Contact Center — Cisco · tier 2 current vendor documentation · Manual user addition section
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-license-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-license-types
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-license-types,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-license-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-license-types},
note = {Source note wxcc-agent-onboarding-setup-license-types, checked 2026-09-30}
}