Source note · Onboarding agents in Webex Contact Center
Desktop profiles are created under Services > Contact Center > Desktop experience > Desktop profiles > Create desktop profile, with sections General settings, Idle/wrap-up Codes, Collaboration, Voice, Agent Statistics and Desktop timeout.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage desktop profiles — Cisco · tier 2 current vendor documentation · Create a desktop profile procedure
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dp-path-sections. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dp-path-sections
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-dp-path-sections,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dp-path-sections},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dp-path-sections},
note = {Source note wxcc-agent-onboarding-setup-dp-path-sections, checked 2026-09-30}
}