Source note · Onboarding agents in Webex Contact Center
A desktop profile's voice channel options control which sign-in methods agents may use: Agent DN, Extension, and Desktop (browser-based WebRTC).
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage desktop profiles — Cisco · tier 2 current vendor documentation · Voice section, Voice channel options
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dp-login-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dp-login-options
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-dp-login-options,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dp-login-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dp-login-options},
note = {Source note wxcc-agent-onboarding-setup-dp-login-options, checked 2026-09-30}
}