A desktop profile's DN validation is either Unrestricted (the agent may sign in with any DN) or Provisioned DN (sign-in is restricted to the default DN provisioned for the agent).

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop profiles
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dp-dn-validation. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dp-dn-validation

BibTeX

@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-dp-dn-validation,
  title  = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dp-dn-validation},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dp-dn-validation},
  note   = {Source note wxcc-agent-onboarding-setup-dp-dn-validation, checked 2026-09-30}
}

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