A Dial Number is a free-form numeric entry that can be an enterprise DID (including Webex Calling or Microsoft Teams numbers), a mobile number or a public PSTN number; +E.164 format is typical but not mandatory.

Checked 2026-09-30

A dial number is typically entered in +E.164 format, this is not mandatory.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
voice channel
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dial-number-freeform. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dial-number-freeform

BibTeX

@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-dial-number-freeform,
  title  = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dial-number-freeform},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dial-number-freeform},
  note   = {Source note wxcc-agent-onboarding-setup-dial-number-freeform, checked 2026-09-30}
}

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