Cisco's July 2026 tech note gives a full step-by-step configuration of the Virtual Agent Voice element's Webex AI Agent Type property for autonomous agents as well as scripted ones.

disputed · verified 2026-09-04

Vendor
Cisco
Product
Cisco Unified Contact Center Enterprise
Subsystem
Webex AI Agent Studio
Deployment
contact-center-enterprise
Region
not restricted
Release range
current as of 2026-09-04
Status
disputed
Confidence
0.60
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-cce-vav-supports-autonomous-in-july-technote. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-aas-cce-vav-supports-autonomous-in-july-technote

BibTeX

@misc{warmtransfer-claim-wxcc-aas-cce-vav-supports-autonomous-in-july-technote,
  title  = {Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-cce-vav-supports-autonomous-in-july-technote},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-aas-cce-vav-supports-autonomous-in-july-technote},
  note   = {Claim wxcc-aas-cce-vav-supports-autonomous-in-july-technote, verified 2026-09-04}
}

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