Source note · Webex AI Agent Studio scripted and autonomous agents
An autonomous AI agent generates conversational responses to a customer query dynamically by using a large language model, rather than following a predefined intent tree.
Checked 2026-09-04
An Autonomous AI Agent that can generate human-like, conversational responses to a customer query dynamically by using a Large Language Model (LLM).
- Vendor
- Cisco
- Product
- Cisco Packaged Contact Center Enterprise
- Subsystem
- Webex AI Agent Studio
- Deployment
- packaged-cce
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-04
Sources
- Cisco Packaged Contact Center Enterprise Features Guide Release 15.0(1) - Webex AI Agent — Cisco Systems, Inc. (cisco.com) · tier 2 current vendor documentation · Feature Overview, Autonomous AI Agent
Cite this note
APA
WarmTransfer. (2026, September 4). Webex AI Agent Studio scripted and autonomous agents: source note wxcc-aas-autonomous-is-llm-driven. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-aas-autonomous-is-llm-driven
BibTeX
@misc{warmtransfer-claim-wxcc-aas-autonomous-is-llm-driven,
title = {Webex AI Agent Studio scripted and autonomous agents: source note wxcc-aas-autonomous-is-llm-driven},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-aas-autonomous-is-llm-driven},
note = {Source note wxcc-aas-autonomous-is-llm-driven, checked 2026-09-04}
}