No campaign document states what happens to campaign state when a campaign call is transferred: the word transfer occurs 0 times in both agent-facing articles and in the configuration article and every occurrence in the user guide is about an agentless IVR template or a cluster failover.
fact · verified 2026-09-15
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- outbound campaigns
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Make an outbound preview campaign call — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · The 2 agent articles the configuration article and the Campaign Manager user guide counted for the word transfer
Cite this claim
APA
WarmTransfer. (2026, September 15). Webex Contact Center preview and progressive outbound campaigns: claim wxcamp-nothing-states-what-a-transfer-does. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcamp-nothing-states-what-a-transfer-does
BibTeX
@misc{warmtransfer-claim-wxcamp-nothing-states-what-a-transfer-does,
title = {Webex Contact Center preview and progressive outbound campaigns: claim wxcamp-nothing-states-what-a-transfer-does},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcamp-nothing-states-what-a-transfer-does},
note = {Claim wxcamp-nothing-states-what-a-transfer-does, verified 2026-09-15}
}