Source note · WhatsApp Business in contact centers
To use a WhatsApp asset with Webex Contact Center, the admin opens Assets > Apps > WhatsApp in Webex Connect, chooses Manage and Register to Webex Engage, then completes the entry point in Webex Contact Center.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- assets
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · WhatsApp - WXCC, asset registration with Webex Contact Center
Cite this note
APA
WarmTransfer. (2026, October 1). WhatsApp Business in contact centers: source note whatsapp-business-contact-center-wxconnect-register-engage. WarmTransfer. https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-wxconnect-register-engage
BibTeX
@misc{warmtransfer-claim-whatsapp-business-contact-center-wxconnect-register-engage,
title = {WhatsApp Business in contact centers: source note whatsapp-business-contact-center-wxconnect-register-engage},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-wxconnect-register-engage},
note = {Source note whatsapp-business-contact-center-wxconnect-register-engage, checked 2026-10-01}
}