Source note · WhatsApp Business in contact centers
When a user has chosen to stop marketing messages, Webex Connect reports marketing template sends to that user failing with error code 131050.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- templates
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · WhatsApp - WXCC, user preferences section
Cite this note
APA
WarmTransfer. (2026, October 1). WhatsApp Business in contact centers: source note whatsapp-business-contact-center-wxconnect-err-131050. WarmTransfer. https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-wxconnect-err-131050
BibTeX
@misc{warmtransfer-claim-whatsapp-business-contact-center-wxconnect-err-131050,
title = {WhatsApp Business in contact centers: source note whatsapp-business-contact-center-wxconnect-err-131050},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-wxconnect-err-131050},
note = {Source note whatsapp-business-contact-center-wxconnect-err-131050, checked 2026-10-01}
}