AWS End User Messaging Social charges an AWS message fee plus the Meta message fee for each WhatsApp message, with the Meta fee set by Meta and billed through AWS.

Checked 2026-10-01

Vendor
Amazon Web Services
Product
AWS End User Messaging Social
Subsystem
pricing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). WhatsApp Business in contact centers: source note whatsapp-business-contact-center-aws-two-fee-model. WarmTransfer. https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-aws-two-fee-model

BibTeX

@misc{warmtransfer-claim-whatsapp-business-contact-center-aws-two-fee-model,
  title  = {WhatsApp Business in contact centers: source note whatsapp-business-contact-center-aws-two-fee-model},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-aws-two-fee-model},
  note   = {Source note whatsapp-business-contact-center-aws-two-fee-model, checked 2026-10-01}
}

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