Source note · Workforce management forecasting and scheduling
NICE CXone Intraday Manager reforecasts the remaining workday from the recent forecast and the recent actual trend from the ACD, and requires an active forecast.
Checked 2026-10-02
The reforecast is based on the recent forecast and the recent actual trend from the ACD.
- Vendor
- NICE
- Product
- CXone WFM
- Subsystem
- intraday reforecasting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Intraday Manager — NICE · tier 2 current vendor documentation · Intraday Manager, Reforecast section
Cite this note
APA
WarmTransfer. (2026, October 2). Workforce management forecasting and scheduling: source note wfm-forecasting-scheduling-nice-reforecast-basis. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfm-forecasting-scheduling-nice-reforecast-basis
BibTeX
@misc{warmtransfer-claim-wfm-forecasting-scheduling-nice-reforecast-basis,
title = {Workforce management forecasting and scheduling: source note wfm-forecasting-scheduling-nice-reforecast-basis},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfm-forecasting-scheduling-nice-reforecast-basis},
note = {Source note wfm-forecasting-scheduling-nice-reforecast-basis, checked 2026-10-02}
}