Source note · Workforce management forecasting and scheduling
Calabrio defines shrinkage as the loss of resources due to things not known at scheduling time, covering absences such as paid time off and sick leave and non-skill activities such as training and meetings.
Checked 2026-10-02
Shrinkage is the loss of resources due to things that are not known at the time of scheduling
- Vendor
- Calabrio
- Product
- Calabrio ONE
- Subsystem
- shrinkage
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Shrinkage — Calabrio · tier 2 current vendor documentation · Shrinkage glossary entry, definition paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Workforce management forecasting and scheduling: source note wfm-forecasting-scheduling-calabrio-shrinkage-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfm-forecasting-scheduling-calabrio-shrinkage-def
BibTeX
@misc{warmtransfer-claim-wfm-forecasting-scheduling-calabrio-shrinkage-def,
title = {Workforce management forecasting and scheduling: source note wfm-forecasting-scheduling-calabrio-shrinkage-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfm-forecasting-scheduling-calabrio-shrinkage-def},
note = {Source note wfm-forecasting-scheduling-calabrio-shrinkage-def, checked 2026-10-02}
}