Before syncing from Okta, Cisco requires Okta SSO to be set up and automatic licence assignment templates to be configured, otherwise newly synced users get no Webex licences.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Control Hub with Okta SCIM 2.0
- Subsystem
- prerequisites
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Synchronize Okta users into Control Hub — Cisco · tier 2 current vendor documentation · Before you begin
Cite this note
APA
WarmTransfer. (2026, September 30). Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-okta-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-okta-prereqs
BibTeX
@misc{warmtransfer-claim-webex-directory-sync-setup-okta-prereqs,
title = {Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-okta-prereqs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-okta-prereqs},
note = {Source note webex-directory-sync-setup-okta-prereqs, checked 2026-09-30}
}