Source note · Setting up Webex Customer Assist on Webex Calling
The supervisor Agents tab in Webex App lists each agent's name, state, state duration, queue, contact status and time in contact.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- supervisor
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Get started with Webex Calling Customer Assist for Supervisors — Cisco · tier 2 current vendor documentation · Monitor agents
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-sup-agent-columns. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-sup-agent-columns
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-sup-agent-columns,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-sup-agent-columns},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-sup-agent-columns},
note = {Source note webex-customer-assist-setup-sup-agent-columns, checked 2026-10-01}
}