Source note · Setting up Webex Customer Assist on Webex Calling
Customer Assist has an Agent Activity Report with agent activity at shift and session level, added in October 2025.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2025-10 onward
- Checked
- 2026-10-01
Sources
- What's new in Webex Calling — Cisco Systems · tier 2 current vendor documentation · October 3, 2025 / Webex Calling Customer Assist: New Agent activity report
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-agent-activity-report. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-agent-activity-report
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-agent-activity-report,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-agent-activity-report},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-agent-activity-report},
note = {Source note webex-customer-assist-setup-agent-activity-report, checked 2026-10-01}
}