Source note · Webex contact center
The next generation media platform is the default for all new Webex Contact Center trials and subscriptions during activation.
Checked 2026-09-30
Currently, next generation media platform is the default option for all new trials and subscriptions during the activation process.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice-media
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · voice platform statement near the top of the article
Cite this note
APA
WarmTransfer. (2026, September 30). Webex contact center: source note webex-contact-center-next-gen-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-next-gen-default
BibTeX
@misc{warmtransfer-claim-webex-contact-center-next-gen-default,
title = {Webex contact center: source note webex-contact-center-next-gen-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-contact-center-next-gen-default},
note = {Source note webex-contact-center-next-gen-default, checked 2026-09-30}
}